Refund Policy

Return & Refund Policy

Thanks for purchasing our products at spaghetee.com operated by Spaghetee.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we've received your item and are processing your request. We'll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within 10-14 days. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions, feel free to contact our customer support team at hd@spaghetee.com.

In most cases, we will replace defective items or wrong items sent simply by receiving a photograph showing the specific problem with the product without having to return the product back to us.

Please make sure that:

• The delivery date is in the last 30 days.

• The product is in its original packaging.

• The product isn't damaged, has not been tampered with, and is in like-new condition.

• All original accessories (such as charger, massage heads, and case) are included with the return.